Privacy Policy

Last updated: January 11, 2025

At Valukiya, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Personal Information

When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we also collect billing information such as your payment method details and billing address.

Usage Data

We automatically collect information about how you use our services, including your IP address, browser type, device information, pages visited, and actions taken within our platform.

Social Media Data

When you connect your social media accounts, we access and store certain information from those accounts as authorized by you, including profile information, posts, and analytics data.

How We Use Your Information

Service Delivery

We use your information to provide, maintain, and improve our services, including scheduling and publishing your content to connected social media platforms.

Communication

We may send you service-related emails, updates about new features, and marketing communications (which you can opt out of at any time).

Analytics and Improvement

We analyze usage patterns to understand how our services are used and to develop new features and improvements.

Data Security

Encryption

All data transmitted between your browser and our servers is encrypted using TLS 1.3. Sensitive data at rest is encrypted using AES-256 encryption.

Access Controls

We implement strict access controls and authentication mechanisms to ensure that only authorized personnel can access user data.

Regular Audits

We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.

Data Sharing and Disclosure

Third-Party Services

We share data with third-party services that help us operate our platform, such as cloud hosting providers, payment processors, and analytics services. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Rights and Choices

Access and Portability

You have the right to access your personal data and request a copy in a portable format.

Correction and Deletion

You can update your account information at any time. You may also request deletion of your account and associated data.

Opt-Out

You can opt out of marketing communications by clicking the unsubscribe link in any email or adjusting your notification preferences in your account settings.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@valukiya.com

Address: 123 Innovation Street, Tech City, TC 12345